Managing Boba Tea Employees
Managing Boba Bubble Tea Employees
You will need to do some planning on how many bubble tea employees you will need based on sales volume. A bubble tea shop needs only a small number of employees, typically one or two during normal business hours and a little bit more during peak hours of operations. Bubble tea employees must be properly trained to perform the different aspects of work in the business, from preparing the ingredients to manning the cash register. A bubble tea shop owner needs to effectively manage the small staff in order to guarantee the success of the business operations.
A successful bubble tea shop owner/manager must possess a wide range of expertise that ranges from planning and supervising to communicating and motivating his small staff. He must focus on how the bubble tea business can hire, train, inspire, and coach the staff to perform their best. To do this, the owner/manager must be able to set simple objectives and targets, and provide practical and systematic assessments of the employees.
Orderly Approach to Managing Bubble Tea Shops
Most businesses, big or small, possess a system of running their business. The owner or manger of a bubble tea business must make his staff realize the importance of orderly approach to the goals and plans of the business. Since the different functions in the business need to be performed by a handful of employees, each employee must be trained to handle every aspect of work to be performed. They also have to develop a keen understanding of how to divide the work among themselves and when to provide support to each other. The talents and temperament of every single employee will have an enormous role on the success of the business.
Social Approach when Managing Bubble Tea Business
Bubble tea shop employees deal with all types of customers all day long. They must deal with the daily challenges of the business and need to stay calm every time, regardless of the situation they are facing. The business owner or manager must constantly remind the employees that customers are not made the same; many of them are rude and cranky.
It is important that employees be provided with training on the social aspect of doing business. An employee can be very good in accomplishing his tasks in the bubble tea shop but may be wanting in terms of customer relations, making him more of a liability than asset. A healthy dose of customer-oriented personality must be instilled into every employee of the business.
Two-way Street for Managing Bubble Tea Employees
Management is always a two-way street. The owner or manager of a bubble tea business must listen to the needs and sentiments of his employees. He must get the feedback of his employees on matters both business and personal as both will spell the difference between success and failure. An effective communication and problem solving system must be present in order for management and employees to improve their delivery of service to the customers. The owner or manager must accept the fact that he does not have a monopoly of good ideas in running the business. The employees are in the front line and they can contribute a thing or two in improving the performance of business.